The Evolution of Service Quality Concepts: A Critique of Schools of Thoughts, Measurement, and Models
The Evolution of Service Quality Concepts: A Critique of Schools of Thoughts, Measurement, and Models — المؤلف: Al-Shared, Adel Rashid — 2001 — عدد النسخ: 1
- المؤلف
- Al-Shared, Adel Rashid
- النشر
- 2001
- الوصف
- 259 - 281
- الموضوعات
- جودة الخدمات
- النسخ
- 1