The Evolution of Service Quality Concepts: A Critique of Schools of Thoughts, Measurement, and Models

The Evolution of Service Quality Concepts: A Critique of Schools of Thoughts, Measurement, and Models — المؤلف: Al-Shared, Adel Rashid — 2001 — عدد النسخ: 1

المؤلف
Al-Shared, Adel Rashid
النشر
2001
الوصف
259 - 281
الموضوعات
جودة الخدمات
النسخ
1